Case Manager

Employer

Native Counselling Services of Alberta

Languages

English

Education

• College/CEGEP
• or equivalent experience

Work site environment

Air conditioned

Work setting

Urban area

Tasks

• Direct the delivery of social and community service programs
• Administer the programs of non-governmental organizations involved with social issues
• Establish administrative procedures
• Resolve conflict situations

Supervision

3-4 people

Security and safety

Criminal record check

Transportation/travel information

Valid driver's licence

Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Fast-paced environment
• Large workload
• Tight deadlines

Personal suitability

• Accurate
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
• Values and ethics
• Proactive

Experience

Experience an asset

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers